Posts Tagged ‘User-centric design’

Wednesday, July 27th, 2011

What We Need is More Empathy

Wednesday, July 27th, 2011

Knowing how people feel, what they need and what delights them is the key to being relevant as a manager, a mother, a brand or an advertiser. So if you are making decisions using only your opinions, have no insight from real world people, or are basing decisions solely on metrics or analytics, you are not being empathetic.

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Thursday, July 30th, 2009

User-centered Design Comes of Age

Thursday, July 30th, 2009

Useful, usable and desirable. Those are the buzz words of utility. And they are amazingly relevant. If your company’s product or service doesn’t fulfill those three tenets, you are in jeopardy of becoming, well, quite frankly, irrelevant, not used and not needed. As marketing and advertising change gears from a model of disruption and intrusion [...]

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