Posts Tagged ‘customer needs’

Monday, April 2nd, 2012

CMOs must be Linguists to survive and thrive

Monday, April 2nd, 2012

The famous line “What we got here is failure to communicate” underscores one of the CMO’s biggest challenges: internal alignment with marketing. After my post on “5 Roles of Successful CMOs”, a kind reader mentioned there could possibly be a sixth role added to the list: business linguist. I was intrigued by the thought and [...]

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Friday, January 8th, 2010

What has your brand created for me lately?

Friday, January 8th, 2010

Every once in a while, a product comes along that sells itself. Think of the Apple iPhone. All you had to do was hold it, and you were sold, right? And sometimes there are brands that transform customers into admirers, followers or even advocates. I’m told once you drive a Ferrari, you never go back [...]

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